Customer Service Representative
3.
3 Arbuckle, CA Arbuckle, CA Full-time Full-time $19 - $21 an hour $19 - $21 an hour 19 hours ago 19 hours ago 19 hours ago Job
Summary:
Provide superior customer service.
Process and invoice orders; create and update spreadsheets for reporting purposes.
Provide price analysis and price sheets.
Create export documentation as needed.
Essential Functions:
Order Processing - entries and revisions (domestic, export) - via phone, email, and verbal from Sales Dept.
Processing of invoices, required documentation, claims and credits - verify pricing, allowances, product, and prepare documents for mailing and distribution.
Book containers for Collect export customers Communication with customer, salesperson and department Communication with freight forwarders and steamship Automated Export System (AES) filing Follows and encourages coworkers to understand and adhere to Cal/OSHA regulations and Sun Valley Policies to work safely and efficiently Understands and adheres to GFSI standards to include SQF Follows Sun Valley's Good Manufacturing Practices All other duties as assigned Order Confirmations Coordinating Fumigation between Mill, Port, Finished Goods if needed Communicating with Clark Pest Control for fumigated containers Create, Modify and LP Configuration End of the month coordination for Shipping/Invoicing out orders.
Communicate customer claims with the appropriate Salesman.
Manage/Update SBA/Taiwan Spreadsheet Supervisory Responsibility This position has no supervisory responsibilities.
Competencies Accuracy Excellent oral & written communication Problem solving Ability to work under pressure Moderately complex math skills Travel:
No (or minimal) travel outside of the local area expected for this position Required Education and
Experience:
Associate degree from two-year college or technical school; six-months to one-year related experience/training; or combination of education and experience Job Type:
Full-time Pay:
$19.
00 - $21.
00 per hour Expected hours:
40 per week
Benefits:
401(k) matching Dental insurance Flexible schedule Health insurance On-the-job training Paid time off Vision insurance Experience level:
1 year Shift:
Day shift Weekly day range:
Monday to Friday Work setting:
In-person Office Ability to Relocate:
Arbuckle, CA 95912:
Relocate before starting work (Required) Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
3 Arbuckle, CA Arbuckle, CA Full-time Full-time $19 - $21 an hour $19 - $21 an hour 19 hours ago 19 hours ago 19 hours ago Job
Summary:
Provide superior customer service.
Process and invoice orders; create and update spreadsheets for reporting purposes.
Provide price analysis and price sheets.
Create export documentation as needed.
Essential Functions:
Order Processing - entries and revisions (domestic, export) - via phone, email, and verbal from Sales Dept.
Processing of invoices, required documentation, claims and credits - verify pricing, allowances, product, and prepare documents for mailing and distribution.
Book containers for Collect export customers Communication with customer, salesperson and department Communication with freight forwarders and steamship Automated Export System (AES) filing Follows and encourages coworkers to understand and adhere to Cal/OSHA regulations and Sun Valley Policies to work safely and efficiently Understands and adheres to GFSI standards to include SQF Follows Sun Valley's Good Manufacturing Practices All other duties as assigned Order Confirmations Coordinating Fumigation between Mill, Port, Finished Goods if needed Communicating with Clark Pest Control for fumigated containers Create, Modify and LP Configuration End of the month coordination for Shipping/Invoicing out orders.
Communicate customer claims with the appropriate Salesman.
Manage/Update SBA/Taiwan Spreadsheet Supervisory Responsibility This position has no supervisory responsibilities.
Competencies Accuracy Excellent oral & written communication Problem solving Ability to work under pressure Moderately complex math skills Travel:
No (or minimal) travel outside of the local area expected for this position Required Education and
Experience:
Associate degree from two-year college or technical school; six-months to one-year related experience/training; or combination of education and experience Job Type:
Full-time Pay:
$19.
00 - $21.
00 per hour Expected hours:
40 per week
Benefits:
401(k) matching Dental insurance Flexible schedule Health insurance On-the-job training Paid time off Vision insurance Experience level:
1 year Shift:
Day shift Weekly day range:
Monday to Friday Work setting:
In-person Office Ability to Relocate:
Arbuckle, CA 95912:
Relocate before starting work (Required) Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
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